Readers ask: How To Activate Emergency Credit On Electric Meter Without Key?

How do I activate emergency credit on electric meter?

How to use emergency credit on your Pay As You Go electricity meter

  1. Insert (or take out and re-insert) your key into your electricity meter. This will activate the emergency credit.
  2. You’ll need to pay back the emergency credit and anything else you owe to return to normal use.

How do I top up my electric meter without a key?

Can you top up your electric without a card or key? If you don’t have access to your prepayment meter key or smart card, you can still top up your electric meter using your mobile app or logging into your customer portal.

How do I get an emergency electric key?

The quickest is to get a replacement from a local PayPoint or Payzone location. Before you go, you’ll need to contact your energy supplier to let them know you want a new key. They’ll give you a reference number, which you can then take to the store.

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What happens when prepaid electricity runs out?

When meter balance reaches zero, the meter switches off the electricity that powers your house. Indeed, the prepaid electricity meter has a relay (an automatic switch) which disconnects the power when there is no units left. When you top up, the meter balance increases and the relays lets electricity flows again.

Will my emergency electric run out at night?

Emergency credit means that you shouldn’t be left in the dark or the cold in the middle of the night. If the credit you’ve loaded onto your meter runs out in the middle of the night, you won’t be cut off straight away. You’ll be given a certain amount of time until the shops open again and you can top up your credit.

What do I do if my electric key doesn’t work?

If the machine at your usual top-up outlet isn’t working, you can find another Payzone, PayPoint or Post Office outlet. Give the contacts on your electricity key a clean with a dry toothbrush or cloth. If that doesn’t work, or you think your key is damaged, you might need to get a replacement – fill out this form.

How do I top up my electric meter?

Top up at your nearest Paypoint or Payzone Find your nearest Paypoint or Payzone. After you’ve topped up, insert your key into the meter and wait 5 seconds. This will transfer the credit from you key to the meter. When you’ve finished topping up, take your key out of the meter.

Can you use someone elses electric key?

Someone else can top up on your behalf They will need to take your key or card with them. They can use our store locator if they’re not sure where to go and want to avoid going into too many different shops.

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Can I get a refund on my electric key?

Yes, we can give you back any money left on your key or card when you lost it. You might have to give us proof of buying the credit before we refund you though.

What is the minimum amount you can put on an electric key SSE?

It’ll be there if your credit goes below 50p, as long as you haven’t already used it. You’ll need to re-insert your key to activate it.

Why is my prepaid meter rejecting my token?

WHY DOES MY METER REJECT TOKENS? This may result from using the wrong meter number when vending, a faulty meter or change in tariff index.

How do you load prepaid electricity?

How do I load the pre-payment meter with electricity? When you purchase electricity you will receive a slip, an SMS or an e-mail (depending on the method of purchase). This slip will include the meter number and a 20 digit token. Punch the 20 digit token number into the meter, followed by the enter button.

Why is my prepaid electricity meter blocked?

This means that the municipality has placed a block on your meter, stopping you from making a prepaid electricity purchases. This means that you would have to contact the municipality directly to sort this out as a token can only be issued once this has been resolved.

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